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These steps turn on self-service password reset for everyone in your business.
- Go to the Microsoft 365 admin center.
Choose Settings > Security & privacy.
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Choose the link for the Azure AD admin center. You'll get Azure for free!
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Choose Users and groups > Password reset.
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On the Properties page, choose All to enable it for everyone in your business, and then choose Save.
When your users sign in to Office 365, they will be prompted to enter additional contact information that will help them reset their password in the future.